Legacy billiards pool table assembly8/10/2023 ![]() ![]() Our Warranty Department will review your claim and respond promptly. Parts determined in Legacy's sole reasonable judgment to be defective due to manufacturer's workmanship or materials only.Īll Claims must be emailed to and accompanied by sufficient digital photo documentation along with a brief explanation of the issue. Legacy will provide parts necessary to repair or replace any of the above parts outlined in this warranty to the following: Legacy Authorized Dealers, Legacy Certified Installer or the original owner of Legacy Billiards Product(s). (Only if any portion of the playing field is affected.) Legacy Slate: Guaranteed from chipping, cracking, or warping. Exact Shot™ Cushions: Guaranteed against separation, dry rot, or hardening.ģ. Table cabinet, rails, blinds, legs, and internal support system: Guaranteed to be free from splitting or cracking.Ģ. Legacy, using its sole discretion, will either repair or replace the part(s) proven to be defective as established per the following:ġ. YOU CAN MAIL IN YOUR WARRANTY CARD OR REGISTER ONLINE REGISTER ONLINE.The Mesa Pool Table by Legacy carries a LIFETIME WARRANTY from the date of original purchase by the consumer. ALL WARRANTY CARDS AND CONTACT INFORMATION IS KEPT ON FILE FOR VERIFICATION PURPOSES.įAILURE TO RETURN OR REGISTER YOUR WARRANTY REGISTRATION CARD WITHIN 30 DAYS FROM THE DATE OF PURCHASE SHALL RESULT IN THIS WARRANTY AS BEING CONSIDERED NULL AND VOID. THIS WARRANTY BECOMES EFFECTIVE UPON HERITAGE GAME FURNITURE RECEIPT OF THE COMPLETED WARRANTY REGISTRATION CARD FROM THE ORIGINAL OWNER. You may also have other legal rights that may vary from state to state. This Warranty gives you specific legal rights. Heritage Game Furniture does not authorize any person or entity to assume additional liabilities or obligations in connection with your product(s). Heritage Game Furniture makes no other guarantees, express or implied, other than those established within this document. ![]() Heritage Game Furniture warranty represents the complete understanding between the original owner and Heritage of the warranty coverage for your product(s). If the claim occurs more than six (6) months after the original date of purchase, shipping costs both ways will be the sole responsibility of the owner. Heritage will afford the replacement shipping cost back to the customer. If the part is determined to be defective by the digital photos submitted or visual inspection, the cost of shipping will be reimbursed. In some cases Heritage has the right to request a copy of the original bill of sale to the original owner to help determine claim viability.Īny declared defective part(s) should be returned, (freight prepaid by owner) via a Heritage approved carrier to Exact Commerce. If a claim is deemed valid, we will replace or repair, at our discretion, any or all of the components involved in the claim. Parts determined in Heritage’s sole reasonable judgment to be defective due to manufacturer's workmanship or materials only.Īll Claims must be emailed to and accompanied by sufficient digital photo documentation along with a brief explanation of the issue. Heritage will provide parts necessary to repair or replace any of the above parts outlined in this warranty to the following: Heritage Authorized Dealers, Heritage Certified Installers or the original owner of Heritage Game Furniture Product(s). *The Shuffleboard playfield limitations are applied to: cracking, chipping or fogging in the playfield coating. Tables located outside the United States and Canada. Damages incurred in shipping, unpacking, set-up, and installation. Only part repairs or replacements are provided. Installation or labor cost, in any form, incurred in any manner. Cabinet exterior and decorative finishes, including scratches, scrapes, and nicks in surfaces. ![]() This Limited Warranty does not cover the following:Īny failure caused by or resulting from abuse, neglect or accident improper use, modification, service, maintenance or repair or normal wear and tear. ![]() Cloth, pockets, and accessories: Heritage’s warranty does not cover the repair or replacement of the billiard table's cloth, pockets, or accessories. Hardware: FIVE (5) YEAR WARRANTY on all hardware and metal parts.ĥ. (Only if any portion of the playing field is affected.)Ĥ. Heritage Slate: LIFETIME WARRANTY from chipping, cracking, or warping. Exact Shot™ Cushions: LIFETIME WARRANTY against separation, dry rot, or hardening.ģ. Table cabinet, rails, blinds, legs, and internal support system: FIVE (5) YEAR WARRANTY from splitting or cracking.Ģ. Heritage, using its sole discretion, will either repair or replace the part(s) proven to be defective as established per the following:ġ. Carry a LIMITED LIFETIME WARRANTY from the date of original purchase by the consumer. ![]()
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